Dial A Flight - www.dialaflight.com Review

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★★★★★
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Guest's review of Dial A Flight - www.dialaflight.com

★☆☆☆☆

“i have used dial a flight from 2000 i have never had...”

Written on: 05/07/2010

i have used dial a flight from 2000 i have never had anything but great service from them till this year i booked last december to go to new orleans then san antonia then las vegas this trip is lasting 35 days i explained to my adviser that my wife has knee problems and she has a letter from her doctor to confirm this he said no problem send the letter to him which i did i then got a phone call from him in march to say that if i paid my balance ib full he had contacts in the airlines and would get us extra leg room this balance wasnt due to be paid to 31 may of course i paid for my wifes sake and then the adviser wouldnt return my calls or answer emails i am not allowed to name this person even up to last week he wouldnt return my calls we are due to go on this trip on july 14 and if we could cancel we would we have travelled to usa for the last 10 years and never had this bother before its strange you can write a good report and name your adviser but a bad report and you are not allowed to name names i doubt this will be published but i live in hope as i do for thr holiday

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Guest's Comment

Written on: 22/06/2011

Sorry to hear your story, I have used dialaflight for many years both professionally (worked for various tour operators)and independently, the service has always been excellent until this past year when not only was a passenger(member of family) been directed to wrong terminal(Atlanta is HUGE)but I also found out that it would have been cheaper to book flights direct with airline. Since this episode this member of my family has traveled to the UK 3 times and brought several people with her each time, She booked direct with the airline

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