River Island www.riverisland.com Review

★★☆☆☆
1.7 / 5
25% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of River Island www.riverisland.com

★☆☆☆☆

“suits i couldnt order ”

Written on: 02/07/2010

suits i couldnt order



i would give this 0 marks if i could.



such a Sh*t website, fu**ing flash cr*p,

looks like a phising website, (i reported it



any way tried about 20 times over a period of 2 weeks,

but had no luck going through the complete ordering process,

i had messages like , wrong card number, un-acceptable card, etc.



hlfx said its river islands end, (my bank were even on the phone with me on two attempts (my bank was checking the hlfx secure feature whilst i was doing the ordering)



i am a wizzard at computors (ok not as much as you my geeky friend) but i do know all about popup blockers, firewalls, settings, addons, browsers, etc.



regarding popups etc - all was set, turned off, disabled or uninstalled - and the pc was set just right with variations over the 20 or so attepmts.



i had contact with them through email and phone but the cyborgs dont want to know, they were very unhelpfull and unwilling to offer any sort of alternative way for me to get these suits. (manual telephone order- online warehouse to contact me etc)



i tried it with the old laptop (XP)but no luck.



the card is fine, i just placed a order with TOPMAN, and went london with megabus, which i used the same card for.



i will have to follow the basic email instructions, and write a letter on paper , and post it to the sh**s



sorry for the language, but they have really ticked me off.



ps when you google the phone number that appears on the pop up that tells you there is a problem with hlfx secure-

(when you search hard enough it takes you to a forum in america where they talk about hacking cards in UK (scary)



the lady from hlfx telephone banking said that number is not recognised

it starts with 0131 or something



why cant river island have a normal website that would look like

https://riverisland.com or some thing instead of that blooming

http://xml.riverisland.com/flash/content.php flash CR*P



  • NOTHING

    Goods purchased & cost

  • Still waiting

    Delivery

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