Dorothy Perkins www.dorothyperkins.co.uk Review

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★★☆☆☆
1.8 / 5
23% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Dorothy Perkins www.dorothyperkins.co.uk

“Extremely bad customer service. Have dealt with them...”

Written on: 28/06/2010

Extremely bad customer service. Have dealt with them for over 3 years and had numerous problems which i have now had enough of. Have now closed my account because they don't refund you, you have to constantly chase all refunds and noone ever answers your query or helps you. Have written to them twice to complain and surprise surprise - had no response! Shame because the clothes are nice, but the customer service is so bad its not worth shopping online with them!

  • Clothes costs

    Goods purchased & cost

  • On time

    Delivery

  • Value For Money

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Mrsnyums's Comment

Written on: 24/07/2010

I found this review very helpful because... it backs up what numerous other customers have said about this company. I was checking these reviews as I was considering purchasing something but after reading these reviews I will definately not be buying anything. Sounds like they treat their customers like a number. Well, this number's not buying! Company's like this really wind me up. Thank goodness for the people who bother to leave feedback regarding their experiences so that people like me don't get sucked in. Thanks everyone :-)

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