Fat Face Review

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Fat Face
★★★★☆
3.5
From 32 reviews
63.0% of users recommend this

  • Quality of service

  • Layout of shop

  • Value For Money

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auntypathy's review of Fat Face

“Visited a smaller store, and the staff were very...”

★★★★★

written by auntypathy on 26/06/2010

Visited a smaller store, and the staff were very helpful and chatty. I needed a handbag urgently and purchased one of their small, pink leather bags.



A month and a half later, a second visit was required as due to metal fatigue, one of the ends of the strap had parted company with the bag! It was replaced without question despite the fact I had no receipt on me and minutes later I was out of the store with a brand new bag. Excellent service!



It would have been nice to have some information on whether the bags were designed for every-day or occasional use before I bought, but other than that I can't fault them.

  • Handbag £35

    Goods purchased & cost

  • Quality of service

  • Layout of shop

  • Value For Money

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Judest's Response to auntypathy's Review

Written on: 16/05/2011

I found this review not helpful because...if the ruddy thing suffers from Metal fatigue - THAT IS NOT A POSITIVE IN MY OPINION It doesn't matter than they sorted it out quickly, why should poor quality goods be sold in the first place.

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