Fat Face Review

Click here if this is your business
★★★★☆
4 / 5
77.3% of users recommend this
Click here if this is your business
  • Quality of service

  • Layout of shop

  • Value For Money

auntypathy's review of Fat Face

★★★★★

“Visited a smaller store, and the staff were very...”

Written on: 26/06/2010 by auntypathy (1 review written)

Visited a smaller store, and the staff were very helpful and chatty. I needed a handbag urgently and purchased one of their small, pink leather bags.



A month and a half later, a second visit was required as due to metal fatigue, one of the ends of the strap had parted company with the bag! It was replaced without question despite the fact I had no receipt on me and minutes later I was out of the store with a brand new bag. Excellent service!



It would have been nice to have some information on whether the bags were designed for every-day or occasional use before I bought, but other than that I can't fault them.

  • Handbag £35

    Goods purchased & cost

  • Quality of service

  • Layout of shop

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Judest's Response to auntypathy's Review

Written on: 16/05/2011

I found this review not helpful because...if the ruddy thing suffers from Metal fatigue - THAT IS NOT A POSITIVE IN MY OPINION It doesn't matter than they sorted it out quickly, why should poor quality goods be sold in the first place.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review