Written on: 26/06/2010 by auntypathy (1 review written)
Visited a smaller store, and the staff were very helpful and chatty. I needed a handbag urgently and purchased one of their small, pink leather bags.
A month and a half later, a second visit was required as due to metal fatigue, one of the ends of the strap had parted company with the bag! It was replaced without question despite the fact I had no receipt on me and minutes later I was out of the store with a brand new bag. Excellent service!
It would have been nice to have some information on whether the bags were designed for every-day or occasional use before I bought, but other than that I can't fault them.
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