Bross Holidays www.brossholidays.com Review

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★★★★☆
4.5 / 5
91% of users recommend this
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Guest's review of Bross Holidays www.brossholidays.com

★☆☆☆☆

“I have recently booked a holiday for the family...”

Written on: 22/06/2010

I have recently booked a holiday for the family through this company, and have never had to so much hassle booking a holiday!
After booking over the telephone they did not send me any confirmation information and when phoning, the call staff were all very rude and un-interested. No one would help me! after days of trying to phone I managed to get someone to send me my confirmation. And on top of all that I noticed they had double charged me! which again took weeks to get my money refunded! Will never book through this company again!

  • Value For Money

  • Yes

    Have you booked through this tour operator before?

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Cjjones10's Comment

Written on: 01/07/2013

I am also having problems with this company. They have made a mistake with the name spelling - their mistake not ours and are now refusing to alter the name because they have to pay Thomson £25. They are trying to make us pay the £25 and are now not answering their phone. Due to fly to Kavos on 5 July 2013.
Please don't use them.

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