Written on: 16/06/2010
Having ordered a fathers day mug with pictures of my son on it for my husband I was disgusted to take delivrey of someone else's mug.
I phoned to explain the situation and they said that it happens a lot.
The issue I wanted addressing was
- where are the pictures of my son???
-Is the replacement going to be here in time for Fathers day???
- Compensation for inconvenience
They didnt know where the pictures have gone, they wont make the deadline and they refunded me £7.50
What a joke, I will never use them again
As rated by real users
"My first photo book from Pixum" Read More
"No words to describe the incom..." Read More
"A totally frustrating experience!" Read More
"Thanks for your Quality photo ..." Read More
"Lulu screws students over on a..." Read More