Dell Inspiron 1300 Review

WILL NEVER BUY A DELL AGAIN THANKS TO THEIR SERVICE SUPPORT. Purchased this Inspiron (it's actually an Inspiron 1370 but don't see any other reports on this machine so included under 1300) in December 09 and warranty expires Dec 2010. But warranty as much use as a glass eye. Dell support is dreadful. Followed info/leads on web for on line chat only to get message on line help not available "yet!!!!" for my machine. Eventually rang a number for service and got recorded message number changed. Rang new number and got recorded message that I'd called out of hours - they said hours were from 9am to sometime. It was approx 9:30 am when I called!! So called sales - yep got answer there ok. They put me through to service. He took details of Service Tag and asked that I hold the line. Line went dead. Phoned sales again and asked to be put through to service. He took Service tag details and said service on this machine not available at weekends - phone back Monday! This despite the web site saying service is available weekends! And I wounder if and when I do eventually get some help willI be paying premium phone rate despite it being under warranty??
Absolutely useless. Might be the best machine in the world but if you can't keep in running properly and get support easily and when you need it - it's a waste of money.