Written on: 09/06/2010
Useless. Delays and no staff at airport. Complaints department has no telephone number.
We were dumped in Malpensa at 2:30 in the morning with no onward transport, no airline staff present and all the hotels full due to other Lufthansa cancelations.
" Unjustified negative expectations " Read More
" Above expectations for a budget airline " Read More
" Seat allocation " Read More
" They are carry on bags robbers " Read More
" Dirty restrooms at terminal. Late planes. " Read More