Written on: 09/06/2010
Useless. Delays and no staff at airport. Complaints department has no telephone number.
We were dumped in Malpensa at 2:30 in the morning with no onward transport, no airline staff present and all the hotels full due to other Lufthansa cancelations.
" Worst Ever " Read More
" Appalling customer care " Read More
" Customer service " Read More
" Shame on you American Airlines!! " Read More
" Never Fly Long Haul with Aer Lingus " Read More
Written by DDMoss