Written on: 09/06/2010
Useless. Delays and no staff at airport. Complaints department has no telephone number.
We were dumped in Malpensa at 2:30 in the morning with no onward transport, no airline staff present and all the hotels full due to other Lufthansa cancelations.
" Carry-on had to be checked! " Read More
" Doesn't take care of customer " Read More
" 5 MONTHS AND STILL NO REFUND RECEIVED!! " Read More
Written by JustinaB
" COMPLETE SHAME OF AN AIRLINE " Read More
" Worst experience ever! DO NO FLIGHT BRUSSELS AIRLINES! " Read More