Lufthansa Review

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★★☆☆☆
2.2 / 5
33% of users recommend this
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  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of Entertainment

  • Quality of food

  • Value For Money

Guest's review of Lufthansa

★☆☆☆☆

“Useless. Delays and no staff at airport. Complaints...”

Written on: 09/06/2010

Useless. Delays and no staff at airport. Complaints department has no telephone number.



We were dumped in Malpensa at 2:30 in the morning with no onward transport, no airline staff present and all the hotels full due to other Lufthansa cancelations.

  • 05/10

    Flight Date

  • LHR - Milan

    Flight From - To

  • Economy

    Ticket class

  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of Entertainment

  • Yes

    Is Food Included?

  • Quality of food

  • Yes

    Are Drinks Included?

  • Short Haul

    Flight Length

  • Value For Money

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