Air Malta Review

Air Malta
★★★☆☆
2.8
51.0% of users recommend this
  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of Entertainment

  • Quality of food

  • Value For Money

Sinbadqrm's review of Air Malta

“Prior to travelling business class with Air Malta for...”

★★★★★

written by Sinbadqrm on 03/06/2010

Prior to travelling business class with Air Malta for the first time we wondered, having read various reports, what to expect We need not have worried.



Our first encounter was the business class check in at Heathrow. We were greeted with a smile and without any delay we were checked in and into the lounge - The Holideck. The lounge was quite adequate for short haul legs. It was clean; had a good selection of cold snacks and a range of both alcoholic and non alcoholic drinks.



Once on the flight KM.101 (10.50 departure Tuesday 4th May 2010)) we were offered, prior to departure, either orange juice or water. The cabin crew were cheerful and helpful and nothing was too much trouble. Prior to serving an adequate meal both alcoholic and non alcoholic drinks were offered together with wine with the meal. Finally an after dinner drink was offered with the coffee to finish off.



On our return flight KM.106 (15.40 departure 14th May 2010)) both the check in. lounge and flight were of an equally high standard with all staff, both ground and cabin being extremely helpful and cheerful.



If we were to make some criticism, then it would be the usual one of delay in receiving our luggage. Although Business Class passengers had priority tags on luggage checked in not all of these came through at the start - in our case two came through quickly and the last one towards the end.



I have read of people complaining that the business class seats are really economy class where 3 seats, with a little more leg room and seat pitch, serve 2 people. Whilst this is true, bear in mind that the aircraft is operated by a small regional airline, who also use the aircraft as an all economy seating arrangement. What someone might consider lacking with the seating arrangement, is more than compensated for by the friendly cabin staff



Finally if you still think the seating is not upto that of large international carriers we would suggest that you have never flown in a DC3, or flown on Aeroflot where, and we write from experience, the aircraft carried standing passengers and seat belts were not fitted to the seats.











  • May 2010

    Flight Date

  • Heathrow to Malta & Return

    Flight From - To

  • Business Class

    Ticket class

  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of Entertainment

  • Yes

    Is Food Included?

  • Quality of food

  • Yes

    Are Drinks Included?

  • Short Haul

    Flight Length

  • Value For Money

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