John Lewis Review

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John Lewis
★★☆☆☆
2.0
From 611 reviews
26.0% of users recommend this

  • Quality of service

  • Layout of shop

  • Value For Money

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Guest's review of John Lewis

“I went in to John Lewis - a 15 minute walk across one...”

★★☆☆☆

written by on 24/05/2010

I went in to John Lewis - a 15 minute walk across one side of Glasgow to the other - to buy a netbook. They had only a display model in store, so I along with an employee, who knew less about the product than I did, ordered it nnline so I could get the netbook the next day. I thn had to collect the netbook from the store the following day - another 15 minute hike. Where is the customer care in all this. In future - if I buy anything from John Lewis - I'll buy it online. I certainly didn't see much of the famous john Lewis customer care. The view of the assistant and his boss seemed to be tough luck.

  • netbook £300

    Goods purchased & cost

  • Quality of service

  • Layout of shop

  • Value For Money

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Deus's Comment

Written on: 08/07/2010

A fifteen minute walk..? They got it in the next day, and you are moaning that you had to walk for fifteen minutes? Boo-hoo.

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