Written on: 21/05/2010 by SteveSharp (1 review written)
We have installed 8 CDA machines in our new kitchen on the recommendation of the kitchen fitting company. Within just a few weeks and only being used a handful of times the multifunction oven has developed a problem which needs a new circuit board. We feel it is not fit for purpose and should be replaced but the customer care team at CDA do not want to know. They say our contract is with the installer. The installers say they have tried to get CDA to replace the oven but to no avail. Instead we have had to phone CDA who passed us on to another company who passed us on to a local companany who carry out repair work on their behalf. CDA sent us a the parts through the post but as we were not in we had to go to the Royal Mail depot to pick them up. We now have to ring the local repair company to arrange for them to call. We are very unhappy and if we had read other reviews before having our new kitchen installed we would never have considered using CDA appliannces.
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Written by ProfSlizzard