The Sports HQ www.thesportshq.com Review

★★★☆☆
3.2 / 5
56% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of The Sports HQ www.thesportshq.com

★☆☆☆☆

“Very poor customer service. I live in Greece and and...”

Written on: 17/05/2010

Very poor customer service. I live in Greece and and paid for euro priority business delivery on 16th April 2010 It is now 17th May 2010 and I am still waiting on delivery. The parcel was sent to Germany in error, then re-addressed and sent to Greece. After several emails to the company, I finally received an email advising me to contact the courier. The contact number that I was given was incorrect. I advised SportsHQ of the problem but received no response until 11th May. I contacted the courier who advised that the package had been sent back to UK. I called SportsHQ who advised that they would have the package sent back. To date, I have received no communication from Sportshq and the courier tracking is not being updated.



Looks like I will have to take the legal route to recover this.

  • Ice Maker 119.99

    Goods purchased & cost

  • Still waiting

    Delivery

  • Quality of website

  • Value For Money

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