Written on: 16/05/2010 by astratow (7 reviews written)
It was best deal in the market at the time, but it has been delayed. I ordered stuff with Next day delivery service, nobody bodered to tell me it wont be next day. I phoned up customer service, lady on other end apologised and offered to cancel Next day delivery charge, but it has never happened. Customer service is only open until afternoon, nobody replies on Your online questions.
I would say - there is some good deals, but shop customer service is next to zero. They recommend to write message online and You can wait weeks and months without having an answer. Number to customer service is hidden, You call line where they suppose to collect orders and after choosing option to speak to somebody You will receive other number. You call them, wait a lot, because all lines are busy, getting there, solve the problem and You are still where You were...
As rated by our community of reviewers
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Written by Sara2011
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