Jessops Review

I'm not normally the sort of person to leave reviews but after my experience with Jessops I just felt I had to, if only to warn other people away from them.

I placed an order online for a Sigma 150mm f2.8 lens on April 5th and I knew it was on back-order but it was such a good price and there was 6 months interest-free finance available on it, that I went ahead. It stated to 'Allow up to 28 days for delivery'

I emailed Jessops on 21st April to get an update on delivery and was told that they were expecting a delivery within 7-10 days. I kept tracking my order and every day it showed as being on back-order. I contacted Jessops by phone on 6th May to see why I still hadn't received it. I was informed that Sigma had no stock available and Jessops had been waiting for 6 weeks for this lens. I decided to contact Sigma direct who told me they HAD got the 150mm lens IN STOCK and they had not been out of stock for months !! I also found out on Friday that Sigma shipped out the last few units they had and were now out of stock. I enquired if Jessops were going to receive any and the guy told me that Jessops had NOT placed any orders for this lens. So I'd been waiting for nearly 5 weeks for an order that had not even been placed. Obviously I cancelled my order straight away and will now look elsewhere. I just wish I could give no stars at all because I feel they are such a useless company. Avoid at all costs.