written by on 05/05/2010
Travel Republic ruined our holiday by failing to ensure our hotel was booked correctly and subsequently taking 5 days out of the 7 day holiday to confirm that we had a roof over our head each night. That was in NOVEMBER 2009!!!!! So we are now in May 2010 and we have not received a single penny to repay the out of pocket costs we incurred because of this let alone any compensation!
I tried emailing Steve and he didn't even acknowledge the email. I even emailed the MD and once again there was no response.
Using this company is such a massive risk - when you save up for, and look forward to, a holiday the last thing you want is for it to go wrong. I would pay a couple of quid extra and use a proper package holiday company.
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