written by P the P on 04/05/2010
My son cancelled his membership in writing as required by delivering the letter by hand, but he omitted to put the date on it and Harpers billed him for an extra month (£23.50 - a lot for an 18 yr old full time schoolboy). They initially wrote to him asking for the money. When he called to explain that he had cancelled his subscription they said that he could not prove it and that he 'had better not ignore the letter because someone will only come knocking on your door!'Not surprisngly he paid up! Had he been a little more worldly he would have told them where to get off! I am now trying to get a refund.
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