Written on: 29/04/2010
Not happy. Placed order with UK site. Order apparently shipped the same day as i had an email confirming this. They omitted the Royal Mail tracking ID from the shipping email so i cannot track it myself.
This was all 3 weeks ago.
I have left several messages via the on line form and their lines are open at 9.30 to physically speak to someone. I rang and got the answer machine at 9.45am. Twice. Not sure what the next step is.
They should have given me the tracking number and they perhaps should actually offer some customer service ... any would be good.
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