American Apparel Store - www.americanapparelstore.com Review

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★★☆☆☆
1.7 / 5
21% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of American Apparel Store - www.americanapparelstore.com

★☆☆☆☆

“Not happy. Placed order with UK site. Order apparently...”

Written on: 29/04/2010

Not happy. Placed order with UK site. Order apparently shipped the same day as i had an email confirming this. They omitted the Royal Mail tracking ID from the shipping email so i cannot track it myself.



This was all 3 weeks ago.





I have left several messages via the on line form and their lines are open at 9.30 to physically speak to someone. I rang and got the answer machine at 9.45am. Twice. Not sure what the next step is.



They should have given me the tracking number and they perhaps should actually offer some customer service ... any would be good.

  • Clothing - £125

    Goods purchased & cost

  • Still waiting

    Delivery

  • Quality of website

  • Value For Money

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