Written on: 21/04/2010
We traveled on the MS Terramar on 24th March 2010. The area and the guides were fantastic but illness spoiled the holiday. Our group of 10 had 3 people confined to their cabins for 2 days + due to stomach problems. Others were unwell, and have been treated since returning to the UK, including myself. Despite Thomas Cook assuring us that a medic was available on board no one ever appeared and the Doctor that finally attended had to be summoned from a local hospital. Hygiene seemed to be missing, a cleaner changed the toilet paper bin then made a cup of tea and squeezed the teabag with unwashed hands! (it did not get consumed) No antibacterial handwash was available on board and staff did not wear gloves when handling food. This is a lovely boat and the area is all I had hoped but let down by poor hygiene that caused illness.
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