Written on: 19/04/2010
APlan Insurance was initially very good, the front of the company and their staff were helpful and provided a very good deal.
However as soon as it came to claiming this changed. Because they work through a variety of brokers and companies they have no ability to communicate. My car was in an incident in Nov 2009 and our claim has yet to bet settled properly and its been 7 months! I have had to personally call a mass of different companies as APlan are unable to work anything out. I feel like a member of their admin staff!
If you are looking for a good cheap deal but an inability to sort out car insurance claims go to APlan. I would recommend them to no one.
As rated by our community of reviewers
" Great company...great experience, thank you. " Read More
" Very long drawn out process " Read More
" Is ok " Read More
" Customer service skills!! " Read More
" Easy & competitive prices " Read More