written by on 17/04/2010
I flew with United Airlines back in the summer of 2008, from London to Denver, Colorado and had a mixed experience. Flying to Denver in premium economy class was fantastic; really comfortable seat, plenty of space, good food, I felt like a king. However, my return flight to London was really poor. I was in economy, right at the back of the plane, very cramped in a seat that was ripped and had only a small amount of leg-room. I was seated between two TV screens so couldn't see either as comfortably as I would have liked. So, I would give four stars for the trip in premium economy, but only one and a half stars for economy. I didn't have a problem with the customer service, though.
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