written by on 14/04/2010
DEBIT CARD FRUAD mARCH 2010
on 26 March I got a letter confirming that I have changed my home address, when I phoned lLOYDSTSB bank they told me that some one phoned and change my home address and they also sent them a new debit card to my horror that person been to Paris and spend over 64,000 Euro managed to borrow 25,000 from TSB on my behalf...
my account was blocked and when I managed to find more informations where my money was spend I have been given from a copy of driving licence of the person who stay in a hotel in Paris and used my card there.. when I approach the fruad dept in teh bank they have no interest what so ever...the bank refund all monies, and I have been informed that I am not the only one that her debite card was cloned... not sure why the bank send a new card to some one who change my home address over the phone with out my tlephone banking pass word.. they dont seemd to have any security level what so ever... BE AWARE...
Today April 12th I phoned the bank to check another transaction on my account no level of security or pass word were required.. I was horrified...
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