written by on 20/03/2010
Hotpoint Fridge Freezer - RFA52P
We've had our fridge freezer for about 2 1/2 years and 2 of the 3 shelves are now broken! We are only a small family of 3 so l would expect it to last a little longer. Hotpoint customer service have been very disappointing! Why can't they send me replacements via the post? They would rather send an engineer and charge us £110 for the call out and we may still be charged for the replacement shelves.
Am l wrong to expect a frigde freezer to last more than 3 years?
I won't be buying any more hotpoint products in the future as l'm not overly pleased with my dishwasher either! It might work out better value to just buy another freezer?
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