NatWest Online Banking - www.natwest.com Review

“Online banking is fine except for one major fault....”

Written on: 18/03/2010

Online banking is fine except for one major fault. When checking amount and date of next payment due for credit card, which in any case is taken automatically in full each month, the "due date" is always three days after the actual date that it is taken from the account.NatWest claim that this is due to three days being necessary for "clearance"

This is nonsense when Lloyds TSB only take the money when it is claimed to be due.

It seems that NatWest is living in the past or that it just likes to have the money three days early so that they can use it for their benefit. Perhaps they just need it that much more for the benefit of the major shareholder, the taxpayer.