Penventon Nursery Lanner, Redruth, Cornwall Review

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Guest's review of Penventon Nursery Lanner, Redruth, Cornwall

“My mother and I thought we'd try the Potting Shed for...”

★☆☆☆☆

written by on 15/03/2010

My mother and I thought we'd try the Potting Shed for lunch today. We parked ok but wasn't sure how to get up to the Potting Shed cafe, found it after a bit of walking, my mum is disabled and struggled to get up the steep slope to the cafe from the nurseries. Finally got there and first impressions were good. We were planning on lunch until we saw the prices of things!! We did notice the portions that were coming out were of good size though, if not a little large.



We weren't sure if the two girls who were taking orders had seen us so I went up to the til to ask if I could order there and she said no she would come to us. So we waited another 10mins or so before she came to take our order which was by now just two teas and two toasted tea cakes. Well she said "We can't do toasted tea cakes at lunch time, it gets in the chefs way too much" Ok so just two teas then please, "Ok" she said "but as you aren't eating please could you move into the lounge area as this area if for lunches only" to which I replied "Would you mind if we just stayed here to drink our teas as my mum is disabled and struggles to sit in and get out of a low down sofa" to which she just replied "sorry but this area is for eating only at this time of day". Now I could understand if it was full and there were more people trying to get in to eat but there wasn't and we had been in there a total of 30mins out of my 1hr lunch break and hadn't eaten or drank a thing!



Very disapointed and won't ever bother going in there again!



Ended up having a lovely cup of tea and fruit shortbreads at Burncoose Nurseries up the road...lovely service and great prices!!

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Guest's Comment

Written on: 26/11/2011

Lovely shop and nursery,have been several times but would endorse the poor service and very expensive prices in the cafe.
Such a pity as there's nothing nicer than taking someone there to look around and have afternoon tea!I would never go in again as dearer than the Savoy I suspect!Lower the prices,train the staff to do a better job,keeo the quality of the food and these awful reviews will turn into A*A*A*A*!Never take customers for a ride,be sure they will always find you out and use their feet to put their money elsewhere.

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