Written on: 17/02/2010
I ordered a dozen roses for my wife for Valentines day. They arrived on the 14th. On opening the flowers were a total disgrace. The first 2" of the stems were rotten and brown.The leaves were very bad, some were brown others look like they have been munched on by an army of catarpillars. The flowers themselves were just as bad, petals had black patches all over them and some were already dying. We have had them 72 hours now and they are ready for the bin!! Total disgrace, wont be buying from M+S again - All customer services say is never heard of that before and give you a refund; not exactly what you need after upsetting the wife. Would have been better off buying flowers from the petrol station, at least they would have lasted longer and been fresher.
As rated by real users
" Abysmal Customer Service " Read More
" TERRIBLE COMPANY-DO NOT USE " Read More
" Threatened into silence by owner after making complaint " Read More
" Never again " Read More
" Very Nice " Read More