Written on: 09/02/2010
I have not been very happy with the quality of my suitcase. On using it for my first flight, the handle broke before I even got the suitcase to my car and by then it was too late to swap all my clothes to another one so had to resort to opening up my suitcase to get the handle to fold down when I got to the airport. Not particulary practical and easy to use! On arriving home, I went to Debenhams to discuss it and recently got round to changing it. They do not fix the suitcases so I had to swap for another one, unfortunately, I was given the original as a present so didn't want to change it as I liked it and I have ended up with a smaller suitcase and one which I am not keen on the design. On getting the new one home, I have noticed that the lining inside the suitcase of the new one is already damaged! I certainly won't be pruchasing another Tripp suitcase again, there are many other brands that are much better out there!
As rated by our community of reviewers
" Worst online experience " Read More
" Roncato -terrible quality " Read More
" Excellent customer service " Read More
" SHOCKING QUALITY- DOES NOT HONOR WARRANTY " Read More
" Duolite disappointment. " Read More