Tesco Home Insurance Review

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Tesco Home Insurance
★☆☆☆☆
1.2
From 165 reviews
7.0% of users recommend this

  • Customer Service

  • Value For Money

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Guest's review of Tesco Home Insurance

“TESCO "VERY LITTLE HELP" ”

★☆☆☆☆

written by on 02/02/2010

TESCO "VERY LITTLE HELP"

Snowstorms in Dec09 caused damage on my roof which leaked through to my child's bedroom which has not been used since, tesco confirmed was covered due to severe weather. After refusing to call people out independently, was sent a loss adjuster from GAB Robbins to assess the damage. Offered to paint the room, refused to go into loft or roof and checked it from ground level (even though covered in snow). Then instructed to get estimates which proved storm damage. Told frost damage so not covered, implied estimates suspicious. Now one month has passed and Tesco still dodging and dealing and have to go to the ombudsman about their conduct, to include sending people on to my roof without permission. Please don't put yourself through this and go to an honest company elsewhere "VERY LITTLE HELPS "

  • Customer Service

  • Value For Money

  • Yes

    Have you made a claim

  • Buildings & Contents

    Type of Cover

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Karisaunders's Comment

Written on: 16/06/2010

I found this review very helpful because...i'm looking for house insurance at present... will avoid tesco.

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