John Lewis Flowers www.johnlewis.com Review

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★☆☆☆☆
1.3 / 5
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  • Customer Service

  • Quality of website

  • Value For Money

WITCHYKITTY's review of John Lewis Flowers www.johnlewis.com

★☆☆☆☆

“JOHN LEWIS FLOWERS ”

Written on: 28/01/2010 by WITCHYKITTY (1 review written)

JOHN LEWIS FLOWERS

Probably the worst service I have used. ordered flowers for a funeral to arrive on a certain day, tried to track on the JL page, status very vague, was emailed some 12 hours after the funeral to be told the flowers were on their way. I rang cust services who said there had been an internal error and that none of their flower orders had gone out that day but not to worry as they were being delivered today! Great, we'll re run the funeral!! I dare say the same poor service from JL will apply to valentines deliveries so unless you want a sad upset cheesed off partner my advice is to find another reliable floral delivery such as Next or M&S

  • £40

    Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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