Thai Airways International Review

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★★★☆☆
2.6 / 5
From 76 reviews
43.4% of users recommend this

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Guest's review of Thai Airways International

★☆☆☆☆
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“This is an airline with no regard for genuine...”

Written on: 18/01/2010

This is an airline with no regard for genuine passengers complaints, despite writing to the President and IATA



Booking return Business class to OZ, was a once in a life time expense but as elderly cancer patients we hoped it would ease the journey.



On The return 13.5 hour night flight from Bangkok my lie flat seat developed a fault and could not be adjusted, thus I spent the journey in extreme discomfort.



Thai's offer of compensation was an upgrade on a one way flight to Bangkok.

Even if I could afford it, I have no wish to visit Bangkok.

Thai refuse to answer correspondence from myself or IATA, the Consume Watchdog

  • MArch 2009

    Flight Date

  • Bangkok to London

    Flight From - To

  • Business

    Ticket class

  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of food

  • Value For Money

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