written by on 14/01/2010
after just 13 months both of my dell inspiron 1525 laptops are falling to bits - they are;
- whurring
- freezing
- not shutting down
- then shutting down when i am in the middle of work (fully charged)
- sound board is lifting
- keys a falling off
- keyboard is lifting
- one has had a new hard-driver and now asking for another one and now so is the other.....the list goes on
I have tried taking this up with dell and they have refused point balnk to help me! their customer service is horrifing.
The only advice that i can give to people about buying a dell computer is DON'T.
Dell are very good at taking your money, but not very good at delivering it back in the quality of the goods they give you back. hope this helped.
Sarahgr's Comment
Written on: 04/05/2010
My 2 year old laptop has just started freezing and it needs a new hard drive which is being replaced tomorrow. I'm wondering if it will be worth it. Maybe i shoul dhave bought a new laptop instead?!