Written on: 03/01/2010
Bought nerf gun which displayed as in stock. Order process didnt change for 5 days so emailed their customer service line (the phoneline just rang out with a message 'mailbox full').
email was ignored.
after FOUR emails they eventually responded (9 days after order placed) to say item was out of stock! STILL waiting for refund 2 weeks later!
Appalling non existant customer service, impossible to get on phone,.
I think this company must be dying or in serious trouble, and until they can actually ANSWER THEIR PHONES and respond to emails in a timely manner, I would beware in case it goes under with your money!
As rated by our community of reviewers
" Fast shipping " Read More
" Poor packaging " Read More
" Great shop " Read More
" Horrible customer service " Read More
" Service to shout about " Read More
Written by MarkJefferies