Written on: 21/12/2009
At first dealings with the company - all was well. Upon waiting over a week for my item - and of course googling the company to read some bad reviews i got a bit concerned, so i called them. Give them their due - they answered the phone and were super helpful, advising that my item was out of stock and due to a glitch online the web didnt state that it was out of stock. Anyway, item arrives eventually but does not fit so i send it back first class recorded - to hear nothing. I called numerous times again - to be told that they hadnt received it but according to Royal Mail online it had been signed for.
Over 10 days later i am still waiting for my refund. For a small company i wouldnt expect this level of service and i certainly wouldnt expect to be told by them that they dont have my item when they do.
we will see if i get my refund but i dont think its worth the hassle ordering with them again.
As rated by our community of reviewers
" Service very bad " Read More
" How to retirn " Read More
" Perfect for storage at home and for transport purposes " Read More
" Fine dress!! " Read More
Written by DaisyBrown552
" Excellent service & quick delivery " Read More