Written on: 17/12/2009
I purchased a proheat Bissell 2 year ago, I used it twice and had to send I away for repair this was in July 2008. It went to an authorised dealer, he found the fault and then ordered the part, this took 3 weeks to arrive and was found to be faulty. he ordered a replacement part and had to chase up the replacement many times.
I eventually got my shampooer back in the November 2008. Although it was in working order when I received it back, I have only been able to use one before it went faulty again. This was an expensive machine and a complete waste of money
I would not recommend Bissell products to anyone.
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