Written on: 15/12/2009
Beware users of streetcar, I have used them very happily for 3 years until last month. I have driven their cars many times and I've recently had them try to charge me £330 for a scratch to a bumper I did not do. I picked up the car in darkness, checked it over carefully and drove for one hour safely. 1 week later I get a call saying there is £330 worth of damage to the bumper. I contest and visit the car, there is a tiny sratch on the bumper visable only in daylight.
And when I say a tiny scratch, it's barely visable except if you crouch down and put your face 4 inches away.
It's absurd and if we are to check all vehicles this carefully it would require 10 mins of checking before any rental and then a 10 minute call to report vast amounts of damage.
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