Written on: 12/12/2009
John Lewis has a wonderful reputation but their online business has descended into shambles. Not only have they failed to deliver orders where customers have paid extra for specific delivery dates but they have failed to tell those customers that their orders will not be fulfilled.
They say that they have thousands of unfulfilled orders yet continue to take orders which they may not be able to fulfil. They ignore customer complaints even though I have a "read receipt" for my complaint to the managing director.
As rated by real users
" Stay away " Read More
Written by Topgear6630
" First order delivered quickly " Read More
" DO NOT SHOP HERE! SHOP AT AMAZON! " Read More
" Absolute rubish service and custmer service " Read More
" Complete joke of a company avoid at all cost!!! " Read More