written by on 15/11/2009
Have had 2 of these Hamno mattress's from Ikea, after, without any problem what so ever, they changed it for us after a year because of sagging, we now are awaiting our 3rd mattress repleacement from Ikea but Not the Hamno the SULTAN HJELM S so will let you know how we get on!! Ikea were brilliant for after sales and customer service we really cant fault them, exchanged to a more expensive mattress this time with no extra charge as a gesture of good will due to it being the 2nd time. Could have had a refund but would rather stay with them as they really try to sort things out and get an independent review on the item that is faulty.
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