Guest's Review of Breville JK147 Cordless Electric Kettle Kettle
13th Nov 2009
Overall Rating
- Value for money

- Special FeaturesNot supplied
- Durability

- Service & Support

- Owned Product For:More than 1 year
- Ease of Use

- Style

I have the same experience as many other unhappy Breville JK147 Kettle owners. I stupidly fell in love with the beautiful look but in a few months, the kettle started to leak and now literally pours water from the base and/or between the metal at the base and the plastic. I emailed Breville and they asked me to return the product for 'exploratory' purposes at my own cost, would not recognise that there is a design fault (despite so many reviewers having similar issues) and certainly did not offer a refund or a replacement product. I'm out of warrantee by a month. You might imagine that they would be concerned that an electrical appliance that leaks water might be dangerous! Actually, I also had a problem with their matching toaster - the lights starting to malfunction within a few months of purchase. The moral of the story is choose a kettle for functionality and not for style!
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