Guest's Review of Swinton Car Insurance
12th Nov 2009
Overall Rating
- Value for money

- Reason for going with this companyCheapest Quote
- Driver TypeMale Driver
- Customer Service

- Have you made a ClaimCurrently Claiming
- Cover TakenComprehensive
- Previous Insurance Companyadmiral
I had an accident on 07-05-2009 in Poland. Since that time I've been trying to get any answer from the SWINGTON and HSBC insurance company. We are still waiting for the end of the case and its final effect.
When I was on vacation by car registered and insured in SWINGTON insurance to Europe I have caused collisions with another vehicle because of poor weather conditions in Poland. Because of that my car was insured as well as outside of UK I used SWINGTON and HSBC emergency number , unfortunately, have not received any aid. I had to pay for the lorry on my own pocket, also SWINGTON could not tell me which the Polish insurer cooperates with SWINGTON . I also had to pay for the valuation of the damaged of car and car park. In addition, all documents had been sent to the insurer over 3 months ago.
After repeated dialing and writing e-mails and wasted time hanging on the phone still did not get any response. The another important thing is that SWINGTON and HSBC collecting money for insurance of our total loss car we haven't used since accident.
I would like to warn you before using the services of SWINGTON and HSBC they are not responsible and competent institution that pulls and cheating people. Telephone service is hopeless, you can not get any information or assistance . Do not follow the cheap prices offered by the insurance of SWINGTON and HSBC. Better choose other insurance that is certain and more responsible.
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