Zavvi www.zavvi.co.uk Review

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1.4 stars
Average rating for this product is: 1.4 out of 5

From 1 rating and 21 reviews

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Guest's Review of Zavvi www.zavvi.co.uk

10th Nov 2009

Overall Rating

1 stars
  • Value for money
    4 stars
  • Delivery
    On time
  • Quality of website
    3 stars
  • Goods purchased & cost
    PC Game - £17.95
  • Customer Service
    3 stars

I pre-ordered a game (about ten days early) for my pc at the excellent price of £17.95. Within 3 days my bank were calling me to inform me my card had been used for credit card fraud. So I duly cancelled my card, and sorted out the problem of checking the fraudulent transactions etc, and getting a new one delivered. By the way, It was a new card and had never been used.
The day they were set to dispatch, I recieved an email from them telling me they were going to debit my account, but my card had been refused - no kidding! I rang them to cancel my order and explain the problem and the girl was very nice and apologetic about it. She then asked me if I wanted to give her different card details and still order the game? I told her what I'm now telling you - do a quick Google search - Zavvi credit card fraud. They clearly have a problem with their staff. Cheap though...

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