Guest's Review of Last Minute, www.lastminute.com
10th Nov 2009
Overall Rating
- Value for money
- Ease Of Navigation
I booked through the secret rooms section for a business trip to London. I never received confirmation of my order so did not know where I was staying! All I had was an address so the taxi driver had to find it. After lots of phone calls I still cannot get an order confirmation so that I can claim the money back from my employers. Couldnt fault the hotel but I am out of pocket! Would never book with lastminute.com again and I recommend nobody else does if it for work. Are they not breaking the law by not issuing receipts if they are VAT registered in the UK? (which they say they are?)
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