Guest's Review of Everest Windows www.everest.co.uk
9th Nov 2009
Overall Rating
- Value for money
I have given Everest one star because I cant give less than that. They quoted a high price to start with and after three visits came down to an acceptable price (although it was still higher that my other quotes). I though I would "Fit Everest, Fit the Best". What a joke! When they finally arrived with the door, it was not the door I had ordered and I had to wait whilst they made another one (no special service given their mistake, no apology either). Eevntually, the second door arrived and was duly fitted. I was in less than a month after the fitting when the glass in the door shattered - it sounded as if a bomb had dropped! Everest said this was my fault............something had hit the door................. I have no children, no-one was around, Everest said it must have been a bird.....Take my advice, don't go there. Everest is rubbish!
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Members' Comments onGuest's Review
Everest Limited on 17th Nov 2009
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Dear 'Guest',
We are sorry to hear that there has been a problem with the door installed in your home. We have tried to identify you by examining past service requests and complaints but have been unable to do so. Could you please contact us again so we can try to resolve this. Given that personal details are involved we can only do this directly, therefore please email "Customer_Relations@everestlimited.co.uk". This email address has been specifically created in order to ensure that emails sent to it are responded to as soon as possible by a senior Everest representative.
Best regards,
Everest Limited Customer Services