Hunters Estate Agents Review

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1.3 stars
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Guest's Review of Hunters Estate Agents

8th Nov 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Location
    Manchester City Centre
  • Used to
    Rent Property

APPALLING! From day one the staff were not only unhelpful but ignorant for basic communication skills. The initial meeting with agent one was fine as he was friendly and new at the job. Showed us a few flats til we decided on one we liked. Went to sort the paper work out, signed and paid deposit. Got a call later that day saying we needed to return to the office as the agent gave us the wrong form to fill out and we needed to fill out a new one to avoid being charged. THAT should have been the first warning to run away - the fact that we would have been charged for thier mistake. Upon pointing this out their reply was that it was company policy.

When it came to the end of the tenancy the landlord was very, very adamant upon keeping the deposit because the carpets weren't cleaned. Well after 4 years of not cleaning the carpet then of course it wouldn't be brand new! Hunters were NO help as they replied it's between us and the landlord and we can only release the deposit when both parties agree. Went to speak to the manager about this and she was not only unhelpful but rude, cutting me short because she "Was busy with other customers".

NEVER EVER AGAIN! STAY FAR AWAY FROM MANCHESTER CITY CENTRE (DEANSGATE) HUNTERS!!!!

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NameProduct TypeDiscount LengthSubsequent RateOverall Cost  
WoolwichStep Lifetime Tracker1 year(Base+ 2.49%) currently 2.99%3.00% APR
AbbeyTracker2 year4.24%4.10% APR
WoolwichOffset TrackerTerm(Base+ 2.47%) currently 2.97%3.10% APR