Furniture@Work Ltd Review

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Furniture@Work Ltd
0.9 stars
Average rating for this product is: 0.9 out of 5

From 0 ratings and 100 reviews

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scolly's Review of Furniture@Work Ltd

8th Nov 2009

Overall Rating

1 stars
  • Value for money
    1 stars

DO NOT ORDER FROM THIS COMPANY!!!!
Did not want to give them any rating, they are rubbish and don't deserve any stars at all!
I ordered a clerical teachers desk on 3rd August, expecting it within 10 days as the website states. I chased delivery EVERY week to be fobbed off by customer services that it would be with me by the end of the week after, and that I would be phoned with a delivery date. Nothing!! I chased every week, and was put on hold each time for ages! I finally cancelled my order on 9th October, over 8 weeks after they took my £145, but had still not received my refund by the end of October! I called my bank, who stopped my card and raised a disputed transaction against them, meaning I was inconvenienced even more because of this appallingly managed business! I finally received my refund from them on 5th November!! Their customer services is shocking and management style attrocious. Believe nothing they tell you! I will be reporting thme to Trading Standards, and recommend that all of us who have had the mispleasure of this company do the same so that we can warn the rest before they too get into months of hassle with nothing to show for it! I thought I was quite savvy at shopping on line, and feel very foolish that I only discovered this website when it was far too late!

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