Laptops Direct www.laptopsdirect.co.uk Review

Watch this item
1.5 stars
Average rating for this product is: 1.5 out of 5

From 11 ratings and 236 reviews

Thumb down 25% of users recommend this product

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item


Looses's Review of Laptops Direct www.laptopsdirect.co.uk

8th Nov 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Delivery
    Still waiting
  • Quality of website
    1 stars
  • Goods purchased & cost
    laptop £20000
  • Customer Service
    1 stars

I would be very wary of using this company! do so at your own peril.
Atrocious service, false promises made which have cost me a loss of earnings.
Their staff promise anything to get you off the phone but the promises never materialise. There is no ownership of customer issues and they simply don't care!

I placed my order over a week ago after their website claimed it had my choice of laptop in stock (70 Units). I called on tuesday to be informed that they werent in stock but was told it would be delivered without fail by friday. Beware of advertised stock levels... Im sure this much breach trading and advertising standards?
I was flying out of the country on monday for a very important assignment. I explained that if there was any chance the laptop couldnt be provided by friday I would need to cancel the order immediately and make alternative arrangements. I was told not to and the laptop would arrive.

I phoned friday morning to be to told the laptop had not even been ordered despite the earlier promises!
I was told it would be delivered on saturday without fail...guess what it didnt arrive."

Remember - all reviews on Review Centre express the reviewer's opinion, not necessarily ours.
If you disagree with a review then please let us know by writing a review of your own or adding a comment.

Tweet This Review

On average, people found this review very helpful

How helpful did you find this review?


Members' Comments onLooses's Review

  • aleteo Rank: Lance Corporal on 9th Nov 2009

    That must be an amazing laptop if it cost £20000

  • oceaneagle Rank: 2nd Lieutenant on 9th Nov 2009

    It gives advance warning about a company's malpractice. This is important to me as I am currently looking for a Laptop for my wife's birthday. There again this is what the Review Centre is all about.