Guest's Review of Zenith Staybrite Windows www.zenithwindows.co.uk
8th Nov 2009
Overall Rating
- Value for money
The windows are the best you can buy for the money and a an energy rated B windows and doors they are also backed up by the ACPO mark(accociation of Cheif Police Officers) Metropolitain police Force making the the most securest windows available today. If you want the best you will pay more, ie; if you want supermarket own brand beans rather than Heinz you pay for what you get cheap nasty quality? My girlfriend is amazed with them and would use the company again without an afterthought. Although they did break her sky dish and break a connecting phone line when installing the patio door and never said a word about it??? she is now chasing for compensation for the damage. Customer service is not the best. But others are way worse
Yes they are a direct I repeat DIRECT Marketing company they want you to buy on the day if possible, but will leave you a 2 year quote allow some time for a quote as the reps are paid to do there speil in a certain way as set below.
Ok I will admit I use too sell for Zenith and this is their 15 steps to a sale.
1 PPMPP/ Physical & Mental Preparation
2 Relax Both Parties / Ice Break (Don't Single Sit)
3 Get Credibility / Take Control & Introduce Promotion
4 Customer Hot Spots / Establish Need (do survey & Photo)
5 Sell the Company / Company Demo Page 8 - 25
6 Sell the Product / Product Demonstration
7 Reinforce the Promotion & Product / Video Promotion
8 Ability to Pay (Get Budget) / Show home Funding promotion
9 Rules of Promotion / Show home Memo (commitment of decision)
10 Ownership / Measure Design & Personalize
Don't move from here til you have commitment
11 Only Price Left / Pre-close using SASA
12 Honesty / Open Pricing
(Shut Up, Wait 4 Reaction, Praise VFM price)
13 Decision Gain / Price Presentation & Negotiation
14 Consolidation / Phone Close
15 Sale / Paperwork
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