Green Flag Breakdown Cover Review

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Green Flag Breakdown Cover
2.1 stars
Average rating for this product is: 2.1 out of 5

From 4 ratings and 52 reviews

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Guest's Review of Green Flag Breakdown Cover

7th Nov 2009

Overall Rating

2 stars
  • Value for money
    1 stars
  • Customer service
    1 stars
  • Speed of response
    3 stars

If you are looking for a recovery service then this is a cheap option, if you are expecting a breakdown service then forget it! The power steering drive belt snapped on my 5 year old Ford Mondeo, Green flag did honour their promise to attend in just over 1 hour but with only a recovery vehicle. The driver had been instructed to transport my vehicle to their base some 20 miles away where I would have been given a loan car and my car moved to a repairer of my choice or to my home (120 miles away). Despite a further call to Greenflag they would not entertain trying to arrange a repair. I managed to get the recovery company (who were great) to move my Mondeo to a local repair centre where once the new belt had arrived it was fitted and I was on my way again after 15 minutes at a cost of £37! What a rediculous waste of time and money spent on an unnecessary recovery, its back to the AA for me at renewal time!!

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