Written on: 06/11/2009
I was told late at night my car would be delivered first thing next morning, being a new driver i was dying to get out and drive it. Endsleigh were the only company i could catch at such a late time around 8.30 so i accepted there very expensive quote of just over £120 a month third party fire and theft because it was within by budget. After 6 months with this car i decided to go for finance and bought a car with a 1.1 engine i called endsleigh to update my policy and they asked me for yet more money. I am now paying £149 a month just for renewing my car with a smaller engine. The only reason i did not cancel policy was due to being half way there with my no claims bonus. Today i recieved my letter to renew my tax disk but can not find my new policy anywhere so i decided to call endsleigh to have a new one sent out. The woman on the phone stated i would have to pay another £20 for the policy. I questioned this as everytime you call endsleigh they are looking for more money. The lady was quiet cheeky on the phone. In the end i decided i would just renew over the telephone to save anymore hassle. i would not recommend this insurance company to anyone i can't wait until january until mine is ready for renewal.
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