YES Loans Personal Loans Review

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YES Loans Personal Loans
0.4 stars
Average rating for this product is: 0.4 out of 5

From 14 ratings and 380 reviews

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Guest's Review of YES Loans Personal Loans

Overall Rating

1 stars
  • Value for money
    1 stars
  • Speed of Application
    1 stars
  • Loan Rate
    0
  • Customer Service
    1 stars

Help, I went through the whole process that everyone else has gone through, then after the call i thought I'm going to check this out, why i didn't before i don't know, i felt sick as i started to read the comments. I paid the £69.50, which i really couldnt afford. I was applying for a loan of £4000, by the end of the call all i was guaranteed was that they would run a debt management programme and had to pay £100 a month. The loan was to consolidate debt and purchase a new car, why did i agree to this when it wasn't what i was asking for!! It was almost like i was brain washed the entire conversation, I'm not normally gullible in this way but have well and truly learnt a lesson here. I received the forms today, i wont be signing them, i have written my cancellation letter and requested my refund. What worries me is are they able to take money out of my account which was agreed on the phone?? I called bank to try stop them taking 69.50, but they said nothing can be done! oh and the agent also told me to cancel direct debits to the companies that they would be paying, which again i foolishly did so now have to contact them to set up again. Consumer Credit councilling can help with debt managment and there are no fees and are very helpful, i've used them a few years ago and sorted me out no problems.


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Members' Comments onGuest's Review

  • bigbeau on 24th Nov 2009

    You can get a refund I used to work for them, so I know. You can imagine the reason I left!!! I would of thought it would be the same as any other credit agreement and you would have a cooling off period. Financial ombudsman are well on top of this company so if you have any problems go to them and they will help you. Good luck and dont worry you're not gullible, they train people on how to manipulate customers.