Guest's Review of Ticketmaster www.ticketmaster.co.uk
6th Nov 2009
Overall Rating
- Selection of tickets available

- Customer service

- EventGreen Day 2010
- Ease of ordering

- Booking feeLow
Used happily before but this time actually booking the tickets for a place the size of Wembley Stadium was a nightmare. Just 2 mins after the tickets went on sale I could'nt specify the higher price tickets but they did come up on a general search occasionally so they must have been available?! The security wiggly words which had to be copied each time you searched was a real pain and v annoying. As seating I didn't want kept coming up I Decided I would be better to phone but couldn't find the tel no anywhere! Eventually settled unhappily on some possibly ok seats after about 12 searches - constantly worried that all decent seats would be sold out by the time I booked!! At big venues could customers not specify preferred seating blocks? This would be much easier than random seat numbers from around a huge stadium. Tried to contact customer services to suggest this but totally gave up. Not a good experience. I will try another ticket seller next time.
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