Dixons www.dixons.co.uk Review

Watch this item
2 stars
Average rating for this product is: 2 out of 5

From 0 ratings and 44 reviews

Thumb down 34% of users recommend this product

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item


Guest's Review of Dixons www.dixons.co.uk

6th Nov 2009

Overall Rating

1 stars
  • Value for money
    1 stars
  • Delivery
    Still waiting
  • Quality of website
    2 stars
  • Goods purchased & cost
    26" Samsung TV from dixons.co.uk
  • Customer Service
    1 stars

Tried to order TV on website. Website automatically chose a day 2 weeks away despite offering the choice of a day then disregarding my choice (and standard delivery was 2-3 days, but special delivery apparently takes 2 more weeks?!). Order would not complete at the "Thank you" stage - when rang helpline were told to leave it for half an hour then they'd ring me back - they didn't - said I could put the order through again - explained that I wouldn't do that as I'd probably be charged twice. They said there was nothing they could do about it. Rang back later. Was told order had gone through, but nothing they could do about the delivery date - had been randomly assigned and courier couldn't change that (despite the fact this was a couple of hours after the order had been sent, so clearly the telly hadn't actually gone anywhere yet). Said the only thing I could do was to cancel the order, so I did and won't be using them again.

Remember - all reviews on Review Centre express the reviewer's opinion, not necessarily ours.
If you disagree with a review then please let us know by writing a review of your own or adding a comment.

Tweet This Review

Guest's review has yet to be rated - Be the first!

How helpful did you find this review?